Privacy Policy

1. Introduction

Welcome to RYM Holdings (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rymholdings.com.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, billing/shipping address, payment details.

  • Technical Data: IP address, browser type, device information, cookies, and usage data.

  • Usage Data: Pages visited, time spent, click patterns, and other analytics.

3. How We Use Your Information

We use your data for:

  • Providing and improving our services.

  • Sending marketing communications (with your consent).

  • Enhancing website security and user experience.

  • Complying with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

Under the UK GDPR, we process your data based on:

  • Consent (for marketing emails).

  • Contractual necessity (for order fulfillment).

  • Legitimate interests (website analytics, fraud prevention).

  • Legal compliance (tax, fraud, and regulatory requirements).

5. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: Payment processors, delivery companies, IT support.

  • Legal Authorities: If required by law (e.g., fraud investigations).

  • Business Transfers: In case of mergers or acquisitions.

We do not sell your personal data to third parties.

6. International Data Transfers

If data is transferred outside the UK, we ensure adequate safeguards under GDPR (e.g., Standard Contractual Clauses).

7. Data Retention

We retain personal data only as long as necessary for the purposes stated, unless a longer retention period is required by law.

8. Your Rights (UK GDPR)

You have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent (for marketing).

  • Object to processing.

  • Request data portability.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can manage cookie preferences via your browser settings.

10. Security Measures

We implement industry-standard security (SSL encryption, secure servers) to protect your data.

11. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website.